Key Highlights

Give real-time order information to your customer with a fully customizable order lookup page. Also, reduce customer support by letting your customers track their orders with either their email or order number.

  • key-1

    Real-time Order Tracking

    Customers can get a quick view of their orders in the process by order value and email address.

  • key-2

    Reduced Support Tickets

    Experience tremendous fall in support tickets with real-time order tracking.

  • key-4

    Customizable Layout

    Customize the look & feel of the form & front-end page order lookups the way you like.

  • key-3

    Easy customer facing portal

    This allows customers to enter their email address and order number, empowering them to access their order information.

Increase customer satisfaction while decreasing your support costs

Order Lookup App allows the customer to gain insights of the products included in their order, the real-time status of their package i.e. Shipped, Out for Delivery, etc., where their order is at any given point in time and many more. With the Order Lookup app, merchants can see a significant fall in the support request as the customers are now able to self-resolve their queries.


Customers are seeing positive results, we believe so will you!

  • Person-img2

    Our products take weeks to get to the customer dependent on where they are, so we get hammered with order tracking requests. This was able to empower our customers to have the tracking info they need without reaching out to us.

    Can Lights
  • Person-img2

    We were looking for a way to slow down all of the tickets we get each month asking where an order is... Mission Accomplished! Thanks guys, you rock!

    Carnivore Club


Pick an add-on that best suits your business needs.



  • Check Real-time order lookup
  • Check Unlimited order lookups
  • Check Advanced theming
  • Check Customize tracking button
  • Check Order lookup statistics



  • CheckAll basic plan features
  • PlusOffer table layouts
  • PlusCustomer tag based discount
  • PlusFlexible discount offers

Free plan available. 7-day free trial. Cancel anytime. No risk.